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Preserve the flawless operation and beauty of your luxury European aluminum windows and doors with BlackWater Glazing’s maintenance and repair services. While our primary service areas are Toronto, Muskoka, Georgian Bay, and Collingwood, our factory-trained technicians are available to provide on-site solutions throughout North America and beyond.

On Site Experience
ON-SITE EXPERTISE


Our expert technicians are equipped to handle even the most demanding window and door repairs, ranging from minor adjustments to intricate overhauls. With over 15 years of high-end glazing experience, we recognize that working with large-scale European systems requires more than just specialized knowledge; it demands finely honed techniques, meticulous execution, and often the use of specialized heavy-duty equipment. This is not work for just anyone. We operate in the sanctuaries of discerning clientele, where safety, security, and privacy are paramount. Our technicians approach these environments with the utmost respect, working diligently to protect our clients’ properties and possessions while striving to minimize disruption to their households.

TROUBLESHOOTING AND REPAIR


Should any issues arise, our expert technicians are equipped to diagnose and resolve a wide range of problems, including:

  • Performance adjustments: We make any necessary adjustments to ensure optimal performance, including adjusting sashes, hinges, and closing mechanisms.
  • Repairing or replacing damaged hardware: We repair or replace damaged handles, hinges, locks, and other hardware components, using genuine parts to ensure compatibility and longevity.
  • Resolving operational issues: We troubleshoot and repair issues such as sticking windows, misaligned doors, or faulty locking mechanisms.
Grid display of logos from trusted European hardware manufacturers including: Geze, Securistyle, Dorma, Siegenia, GU, KFV, Fapim, CES, Sobinco, D+H Mechatronic, Dr. Hahn, Caldwell, and Amesbury Truth
GENUINE PARTS


We understand the importance of using original equipment manufacturer (OEM) parts for your European windows and doors. Genuine parts guarantee optimal performance, compatibility, and longevity, maintaining the quality and value of your investment. Our extensive network allows us to source and supply these parts efficiently, minimizing downtime and ensuring a swift resolution to your repair needs.

GLASS REPLACEMENT


When a glass pane is broken or a seal has failed, finding a replacement unit that matches the remaining glass in your home often requires investigative expertise. Three key factors determine the appearance of a glass unit: the type of glass (clear or low-iron), the thickness of each pane within the sealed unit, and the low-emissivity coating used to enhance energy performance. BlackWater Glazing has years of experience successfully identifying and sourcing replacement glass units. Through our extensive network of suppliers, we can usually find a replacement that closely matches the original, ensuring a consistent look and optimal energy efficiency for your home.

PREVENTATIVE MAINTENANCE


Regular maintenance is essential to prevent potential issues and extend the lifespan of your windows and doors. Our preventative maintenance services include:

  • Cleaning and lubricating hardware: We clean and lubricate all moving parts, including handles, hinges, locks, and sliding mechanisms, to ensure smooth operation and prevent premature wear.
  • Gasket inspection and care: We inspect and maintain gaskets, applying appropriate treatments to prevent cracking and ensure a proper seal against the elements.
  • Drainage system maintenance: We ensure drainage slots and weep holes are clear from debris to prevent water damage and ensure proper ventilation.
  • Glass and frame cleaning: We use specialized techniques and cleaning agents to safely clean glass and frames, removing dirt, grime, and pollutants without damaging delicate surfaces.
  • Performance adjustments: We make any necessary adjustments to ensure optimal performance, including adjusting sashes, hinges, and closing mechanisms.
CAD drawing of a large minimalist European aluminum sliding door system in a high-rise building.
SPECIALIZED SERVICES​


We offer specialized services for complex systems and unique needs, including:

  • Maintenance and repair of motorized systems: BlackWater Glazing is factory trained and experienced in servicing motorized windows, doors, and sliding doors, including many electronic access control security systems.  
  • XXL minimalist door systems: BlackWater Glazing is certified by Reynaers Aluminum to install and service the Hifinity, minimalistic large sliding door systems.  
  • Custom solutions: We understand that sometimes, standard solutions just won’t cut it. If you’re facing a particularly challenging issue with your European windows or doors, we’re here to help. Whether it’s a complex repair, a unique design modification, or the need to source a hard-to-find part, our team thrives on finding creative and effective solutions. We’ll leverage our extensive experience and network of specialists to overcome obstacles and ensure your windows and doors function flawlessly. 

Contact us today to schedule a consultation and discuss your specific maintenance and repair needs. 

Our team is dedicated to preserving the beauty and performance of your European aluminum windows and doors.

 

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5.0
Based on 4 reviews
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blankTanner Babcock
15:04 29 Nov 24
BlackWater Glazing has been a valued and trusted partner of ours since their inception. Their exceptional attention to detail, flawless execution, and unwavering reliability have enabled us to expand our installation services across Ontario and Quebec. Paul, Allan, Jay, and Andy have successfully completed installations for us ranging from exterior windows and doors to comprehensive turnkey wine cellar solutions.For a contractor who delivers outstanding results and stands firmly behind their work, I highly recommend BlackWater Glazing for your project.
blankNoa Rothman
14:43 25 Nov 24
We used Paul for our new windows and their quality of work is just incredible, highly recommend!!
blankG. S. Shamie
23:35 09 Feb 24
So thankful I found this company. Our windows and sliding glass doors are originally from Europe, making it very challenging to find a knowledgeable company experienced in Reynaers products that can assist with parts and installation. We encountered an issue with one of our sliding glass doors, and thankfully, Black Water Glazing was introduced to us. They were so pleasant to work with – reliable, knowledgeable, and very helpful throughout the entire process. They made something near impossible happen! I highly recommend working with this company.
blankvirginie valois
16:09 09 Oct 23
The employees are helpful and professional.
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Office

204 Frontenac Ave,
Midland, ON L4R 5J7
Canada

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